My new MacBook Pro is acting more and more strangely. First it was random lockups, maybe once every few days, where the whole UI would freeze, even though the mouse pointer would still move. Now it’s frequent appearances of the spinning beach ball, locking up a single application and going away in a couple of seconds.
What’s more worrysome, I started noticing these kind of messages in the system.log:
May 3 15:56:19 MaBi kernel[0]: disk0s2: 0xe0030005 (UNDEFINED). May 3 15:57:07 MaBi kernel[0]: disk0s2: 0xe0030005 (UNDEFINED). May 3 15:57:54 MaBi kernel[0]: disk0s2: 0xe0030005 (UNDEFINED). May 3 15:58:42 MaBi kernel[0]: disk0s2: 0xe0030005 (UNDEFINED).
And finally, if I try to verify the disk using Disk Utility, the system will lock up in the manner described above. S.M.A.R.T. status is “Verified”, though.
I couldn’t find anything on Google regarding that error code, but I’m scared that my disk might be on the verge of abandoning me. I need to do a backup as soon as I get back home.
Thanks Joe for mentioning that Firefox was the culprit in producing the disk errors. I’m on an old TiBook, but was getting the same problem while running Firefox. Thought my hard drive was going kaput, but found your post, deleted ‘urlcassifier2.sqlite’ and everything seems to be working great again. No more disk churning lockups and errors, at least for now. Crossing my fingers.
I never imagined so many people would be going through the exact same problem.. too much coincidence for just a hdd failure problem in my opinion..
As for me, Apple support where I live is crappy too, so I’ve gotta do all the work here. Booting through Install CD and manually copying files via Terminal to flash drives (yep, no external hdd too..).
Ran Disk Utility a few times, and it found several errors, but it still managed to save some files by moving ‘em to the lost+found folder. What sucks is that part of my /bin folder was included in that, and now booting is not even an option. I’m considering reformating after I’m done backing up what’s left of my files, but I don’t know if that will be of any help. Has anyone tried a clean install to see if that solves? Or does the same problem occur after a while?
Hi what I done is when I install the boot camp 1.4 it work but when I finish partitioning my MBP I planned to install windows after work hour so I shut down my MBP then after i turn it on i lost 32gig of space in my hard drive and i cant get it back. pls……. help me i need my 32gig of space. Email me please rhyan.ablan@mcfzdubai.com
Wow. I just spent $2,700 bucks on a new MBP and it’s maybe three weeks old now… same problem. Mine started to freeze just today when I was using Safari. It started taking forever to load a page in my Airport Extreme G. Great signal strength so that wasn’t the problem. I then went to software update with Safari still open and it froze. Multiple attempts to restart gave me a grey screen… no beachball. Tried the C key multiple times with the original install disc and it finally recognized it. Dick Utility sees the HD but doesn’t offer any way to repair it… all options are ghosted. I thank my smart stars that I’ve been using an external Lacie FW800 for my presentation work or I would be totally screwed.
I’ve got a few files I would like to recover but not sure how to do it. I’ll try tech tool next.
I’m thinking of taking this overpriced piece of crap back for a refund. Brand new and hardly used. Oh, I also noticed a few days ago that while it was supposed to be asleep, it seemed very hot towards the left back.
jginn@tampabay.rr.com
Actually, it’s really hot all across the back. My tech tool as it turns out is pre-Intel so I’m trying a Disk Image in Disk Utility. It sees my external drive but gives me this error: “Input/output error”.
Oh Apple summit failure. The summit in stupidity. Now I understand why microsoft spread and spread. ? Because you are stupid Apple wants only money only money
I was having the same problem, and deleting urlclassifier2.sqlite did the trick. Can’t believe that one file could cause such system-wide trouble.
Did anyone else have success using that fix?
Help!
My hard drive just crashed yesterday and when I took the computer to Apple to see if they would fix it, they said they were unable to because there is a small grey splotch in the bottom left hand corner so they suspect water damage. 3 months ago, two drops of water got on the upper right hand corner of the screen and caused this splotch. Apple is saying that if I give it to them I will have to pay $755 flat rate to get a new LCD screen, new logic board and new hard drive. From what I hear from you guys, the hard drive problem keeps happening over and over for some people. Should I spend the $755 now or even get a new computer and renew my warranty or should I just purchase and install another hard drive myself and hope that it doesn’t happen again? I would think that if it does keep happening, it could become a very expensive problem. I just need a little advice, thanks!
I had this happen to me after an archive and install of Leopard. After I found this page, I was certain I was looking at a toasted HD. After a few reboots in the troubleshooting process, I finally noticed that the error only occurred when I had Safari open. After systematically moving Safari support files around, I finally fixed the problem by deleting ~/Library/Caches/com.apple.safari/Cache.db – odd, but I’ve not received this error since this file was rebuilt!
My MBP purchased in August 2007 (Santa Rosa) began showing a very serious slowdowns (JANUARY 2008), some applications have lost their icons and did not want to start. The log files informed on malformated files and the error code disks02 0xe (UNDEFINED) appeared several times. Apple Care had to replace the hard disk (160GB 7200trs)
To Jeremy Dickens: you are putting a bandaid on a festering wound. The UNDEFINED error suggests a physical problem on your hard drive — bad sectors, namely — and you are simply removing one file over where some of the bad sectors are. Make sure you back up because the problem is going to come back and only get worse until you replace the drive.
ive got the same error on a series of random files. Its now also on my parallels harddrive so i can throw that one away now. Its just a matter of time some important system file will also fail. Im contacting support now, hopefully i can change my harddrive for a new one.
I can verify that removing urlclassifier2.sqlite like Chad noted above from your Firefox library profile folder did the trick.
I’ve had word for word the exact same problem as Jeremy Dickens. This is the third time I’ve had this problem and solved it with a new hard drive. I’m not convinced that this is merely a hard drive issue, if 3 hard drives failed from the same computer…clearly there is something else wrong.
same thing for me.. i’ve been on 5 HDs on my first rev mbp (bought the day they came out)
this new one is a few months old. TIME FOR ANOTHER $200 SWAP OUT
I just got this on my macbook today (it’s less than 11mo old). It happened this morning when I opened itunes and the laptop slowed to a grinding halt. I did a hard reboot and it has never rebooted again into OS X.
Performed all the “fixes” mentioned here to no avail.
I highly doubt this is a hardware (read: bad hard drive) issue for me. My Vista partition on the same laptop works perfectly, no errors, no problems.
To the people that are complaining of having replaced multiple HD’s: Are you doing backup restores onto these new HDs? If this were a software issue, wouldn’t that explain the repetitive “bad HDs”?
Worst part is that I’m stuck in Peru for another month without my discs, spare hardware, and more importantly…an apple store.
I hate to double post but after doing a very tedious file copying in single-user mode I was able to save all of my vital info.
By the grace of Bit Torrent I was able to acquire a copy of leopard to reinstall OS X.
I am *VERY* skeptical that this error is strictly a hard drive failure error. I’m running 100% normal again with all my programs, settings, and files intact by just doing a basic reinstall.
Also had the problem today …
MB is running Vista for a few weeks now on the second partition and had leopard NOT running for quite some time (since the 10.5.2 update). Then rebooted into OSX to get a few files without problems.
While working, everything started to slow down until the system hung. No more reboot possible. The startup DVD can be used to check the drive – which showed up in DiskUtil only after a manual fdisk in a terminal window. No errors reported. Then did a reinstall. But the system does not come up after the reinstall but hangs with the UNDEFINED error. Vista still boots fine but also shows signs of slowdown. I also hear the similar HD grinding noise as with the OSX boot – but it is inconclusive.
Not sure what to do next.
Got the same error on my MacBook (Intel): “kernel: disk1s2: 0xe0030005 (UNDEFINED)” — the system is quite slow and unstable, some apps won’t startup, spinning beachball, etc.
On the one hand…
SMART status: verified
fsck says everything is ok
Disk Utility says everything is ok
However…
TechTool Deluxe (available for free if you have AppleCare — https://support.apple.com/techtooldeluxe/ ) hangs (or locks up) when attempting to do any of the “Dirctory Scan”, “Surface Scan” or “Volume Structure” tests.
Attempting to TimeMachine backup fails with an error.
Making a backup using Backup.app takes an inordinately long time (1.5 days for a 160GB disk!), but at least it appears to have succeeded.
So…
Zapped PRAM and reformatted the drive and now TechTool reports everything is ok, but I haven’t tried installing anything on it, so who knows.
Looks like time to get a new drive….
(Hmm, those Western Digital 320 GB Scorpions for $100 sure look tasty!)
Re-installed Mac OS X and TechTool isn’t reporting any errors. No more “kernel: disk1s2: 0xe0030005 (UNDEFINED)†messages in the log either. I’m still worried the drive is failing tho’.
i bought my macbook pro two weeks ago, im very happy, at last after saving for how many months just to buy the newest laptop by apple.Im very happy with my new toy, its a big accomplishment for me here in italy,( i bought it for EURO) so its a big deal….THen last night , something seriusly happened…i was browsing with safari, then it was stocked, the an error something like KErnel with numbers and letters appeared on the screen and telling me, for me to fix the problem, i need to reboot the laptop by pressing the power button…i did,,,then nothing, a blue screen showed up, and a strange beeping with begin to start with the spotlight below the mousepad…i tried to fix it by entering the mac os cd for me to install the software again to fix the issue,,but it was stocked…this is very strange,,, we are talking about money here and the worth of a thing to satisfy hardship beyond hard work and achievement of having what u really desires…now this is what i get???? its so unfair… i will return it to apple…i was so very disappointed…to apple, do your JOB! dont fool your costumers!
It’s been several weeks following the reformat-the-HD fix and it’s still working great. No more “kernel: disk1s2: 0xe0030005 (UNDEFINED)†messages in the log. No excuse to buy that WD 320 GB Scorpion.
Maybe I should go check the logs again just to makes sure….
I seem to have the same problems, many spinning beachballs some for a few seconds and others for over an hour or the system just crashes. Ive tried resolving the problem by reformatting the H/D, then installing new ram but this did not resolved the problems. Have now installed a new H/D but still have the same problems. I have not installed any files from the old H/D. Fans are working and there is no excessive heat. Any ideas?
shit! same problem on my macbook (bought feb’08) yesterday! 8(( wonder if the new generation of macbooks if free of this touble?
urlcassifier2.sqlite from Firefox isn’t the only potential culprit. Either Safari or Flash Player on my computer was causing about 3 0xe0030005 errors every 5 minutes. Reinstalling both (just to be safe) seems to have fixed the problem for me. If you’re getting this error not too often, back up your files and see if you can narrow down what applications are running every time you get the error (and you get the error every time they are running).